Google Business Profile suspended?
A suspended profile disappears from Google Search and Google Maps. Calls, direction requests and new customers stop coming in. In many cases, a suspension can be lifted.
Why profiles get suspended
- A change of business name, address or category
- Extra keywords in the business name
- An address Google considers ineligible, such as some virtual offices or coworking spaces
- A service area that is set up incorrectly
- More than one profile for the same business
- Sometimes there might be no obvious reason at all
Before anything else: do not create a new profile and do not keep editing the suspended one. Both usually make it harder to get the original profile back.
Frequently Asked Questions
How long does it take to get a suspended profile back?
It depends on the case. Some profiles are back within days, others take several weeks.
Will we lose our reviews?
When a suspension is lifted, the reviews usually come back with the profile.
Our appeal was already rejected. Is there still a chance?
Yes. A rejected appeal does not mean the case is closed. We look at what happened and which options are left.
How we help
We look at your profile and its history, find the likely cause and take care of the reinstatement with you. You have one contact person from the first check until your profile is back on Google.
Google Business Profile Verification & Optimisation
- For unclaimed, suspended, or duplicate listings
- Full verification & profile claiming
- Includes complete optimisation package
- Duplicate listing resolution
Complex suspension cases? Get a custom quote after a short audit.